In this era of technology, E-Governance has become an inevitable part of our life. Governments all over the world are taking a stand to include IT in all governance systems because of the sheer growth of the internet and digitization. E-governance is the abbreviated form of “electronic governance” which is the implementation of ICT into all systems of a country, intending to improve the efficiency of the government to meet the demands of the public.
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It is all about rendering government services secure, available, and convenient. The rudimentary target of E-governance is to optimize the system for all including the government and the civilians at a regional level.
Everything You Should Know about E-Governance
How E-Governance Works
As mentioned earlier E-governance is implemented by the ICT which stands for the Information and Communication Technology department of the government. But it is merely an online platform. E-governance offers government services that can avail through the internet.
It implies any mechanisms of the government that are in digital format out online. It is likewise integration in cyber democracy and the provision of online services. Also, it is a network that involves groups from the public, media, and other industries.
However, having an E-governance system requires lots of effort, plans, most importantly time. This is not a one day mission, so the government has to prepare several plans and then meticulously execute them. Some of them include telecom investments, budget tools, surveillance, internet access speed, etc. The method is highly complex and requires the correct arrangement of equipment. The government also has to consider the public’s ability and capacity to understand and appreciate the new system.
Types of E-Governance
E-Governance has 4 types depending on the particular service category.
Also referred to as G2C, this refers to services that a normal citizen can access. It is used to provide the majority of the government services and the ultimate goal of G2C is to provide individual citizens with quality services. It helps a great deal to reduce the processing time and money of a regular citizen. But the best part is anyone from anywhere can access the services.
Government to business or G2B is about sharing the information between the government and business organizations. It also includes several services traded between the government and corporate sectors that come handy for both the organizations. When it comes to business E-Governance lets the business community communicates smoothly with the government to save time, money and create transparency. Thus, it plays a significant role in the economical development of a country.
When information and service sharing is beyond the government’s borders and regions, it is referred to as G2G interaction. At both the local and international levels G2G service can be provided. It promotes cooperation between different government organizations and agencies. As the authority can share the same database online and work together it elevates efficiency and accuracy. It also helps to develop diplomacy and international relations across the world.
The internal section of the G2G sector is called government-to-employee. It aims to unite employees so that information and service sharing becomes easy. It provides employees with online facilities and also offers training and development for human resources sectors. But the major goal of G2E is to maintain a proper relationship between the government and its employees.
Benefits of Having E-Governance
Through E-governance, the government aims to improve information and service to the general public quickly, cost-effectively and efficiently through ICT. It helps to build trust between the governments and citizens and involves them politically.
Apart from these, there are a lot of perks of having E-governance and it can with certainty that it is the primary stand of a government to digitize a country. To name a few it helps to reduce corruption, enhance high transparency and the reach of government, and results in higher growth of GDP.
It is no wonder that technology is speeding up the communication that can be transmitted throughout the world in a blink of an eye. The use of E-governance ensures the transparency of all sectors. You can access the details by simply tapping a button anytime and anywhere.
Reducing the cost is also one of the major priorities of E-governance. Written records and files take up plenty of stationery. However, by replacing these with the digital format the governments end up saving lots of money.
Disadvantages of E-Governance
The disadvantages of technology are also very prominent. The installation and maintenance costs are way too high and require intensive attention all the time. Besides, the internet can break down anytime and interrupt the works and services.
Another drawback of E-governance seeds the loss of interpersonal communication. Strong interpersonal communication skill enables our ability to work in teams in both formal and informal situations. With the internet taking over it is no wonder that we are losing our interpersonal communication gradually.
No matter how strong and powerful E-governance sites are there is always a slight possibility of the data being stolen and hacked. This unfortunate event may lead to the major issues of cyber crime and provoke the citizens to question the government’s ability to run the system.
Furthermore, many citizens of third world countries are not educated and rich enough to have access to operate E-governance. They have a hard time understanding the concept of it and as a result, they cannot avail the facilities governments provide for all.
To conclude, despite having some flaws E-governance plays a major role in a country as it simplifies the job of a government and enhances work efficiency on the other.